Your Afiyah trust center
Your health deserves
clear answers.
Find the policy, understand the source and know who stays in control. Explore how Afiyah approaches personal information, AI, care and your choices.
Find a policy
Finding your country preference…
Policies and practical choices
Find what matters to you.
Understand your membership, data, permissions and safeguards. Each policy explains its purpose and how to get help.
Privacy policy
How information is collected, used and shared.
Read this pageTerms of use
Rules for using Afiyah accounts and services.
Read this pageMembership & billing terms
Billing periods, automatic renewal, cancellation and local consumer rights.
Read this pageCancellation & refunds
Stop renewal, resolve a charge and understand your rights.
Read this pageMedical & AI boundaries
Professional care, medicines and emergencies.
Read this pageAI policy & transparency
Service intelligence, website chat, human review and your choices.
Read this pageConsent & family access
Separate profiles, guardians and deliberate sharing.
Read this pageHealth data safeguards
Sensitive records, GCC residency and permitted care handovers.
Read this pageYour data & rights
Access, corrections, deletion, retention and service providers.
Read this pageRetention & deletion
Category-specific periods, legal exceptions, backups and deletion.
Read this pageSecurity & reporting
Security boundaries and how to report a concern.
Read this pagePrivacy governance
UAE and Saudi data-protection laws, accountable owners and processor controls.
Read this pagePulse data use
Role-specific reporting, aggregation and human review.
Read this pageAcceptable use
Safe access, fair treatment and prohibited misuse.
Read this pageContent & moderation
Respectful contributions, corrections and human review.
Read this pageCookies & preferences
Essential storage, optional analytics and your choices.
Read this pageMarkets & availability
The GCC, Lebanon and Syria: local requirements come first.
Read this pageHIPAA & partner safeguards
When US healthcare rules apply and what a partner arrangement requires.
Read this pageHealthcare & content validation
Sources, clinical review scope and evidence status.
Read this pageAccessibility
Readable content, motion preferences and access support.
Read this pageNeed help with your data?
Contact privacy@getafiyah.com. Keep health records and identity documents out of an initial email.