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AfiyahHEALTH
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Afiyah for insurers

Your members.
Connected care.

Bring sponsored access, relevant benefits information and care preparation into a considered member journey. Keep coverage authority with the insurer and personal health choices with the member.

Talk to us for a quote
Two colleagues reviewing a laptop and documents together

A connected programme, with clear boundaries

Personal support. A clear team role.

A shared desk with charts and a laptop during a discussion

Access for your members

Define the eligible population and the memberships included in the programme.

Your benefits in view

Help members find the right starting point where verified insurer and network information is available.

Permission before reporting

Agree reporting scope and data use. No coverage decision or reimbursement is guaranteed.

Two colleagues discussing a document beside a laptop

Member service

Connected requests.
Visible follow through.

Follow authorised member handovers and returned decisions within your agreed role.

Explore member journeys
Afiyah
AfiyahMember service

A clearer view of open work.

42
Authorised
36
Acknowledged
31
Decisions returned
Coverage decisions stay with the payer.

Pulse Analytics

Member support. From request to response.

Follow authorised member requests, document handovers and returned payer decisions in one reporting view.

AfiyahPulse Analytics
Insurers
OverviewPerformanceScorecardsRead-only preview
MONTHLY PERFORMANCE REPORT

Member service programme

30-day view
Authorised requests42

member approved submissions

Receipt confirmed85.7%

36 of 42 submissions acknowledged

Decisions returned31

coverage decisions of any outcome

Decisions outstanding5

acknowledged requests awaiting a decision

APP & SERVICE ACTIVITY

Member requests by week

Requests submitted
0510158Week 110Week 211Week 313Week 4
  1. Week 18
  2. Week 210
  3. Week 311
  4. Week 413

42 authorised submissions across this reporting month.

PARTICIPATION & FOLLOW THROUGH

Request to decision

Authorised submissions42 / 42
Payer receipt confirmed36 / 42
Decision returned31 / 42

The same 42 request cohort. Receipt and decision are separate stages.

Afiyah app value · Performance scorecard
MeasureReportedReporting basis
Approved document handovers42Selected member documents accompany each request.
Receipt confirmations36A visible acknowledgement of the handover.
Decisions linked to the journey31Members can follow the returned status in context.
30-day reporting viewScope and permissions retained

Final measures, access and integrations are agreed for your programme. These figures do not represent live partner results or measured health improvements. Member permission and agreed access apply. Coverage decisions remain with the insurer; a submitted request is not an approval.

Discuss your reporting needs
Three colleagues reviewing a laptop and a chart together

Pulse Analytics

Make the data meaningful.
Make the next step count.

Ready-made dashboards bring measures, history and accountable next steps together.

Explore Pulse Analytics
Afiyah
AfiyahPulse Analytics

A complete performance picture.

24
Care requests
19
Receipts
79.2%
Acknowledged
Care workflow view. Not measured Afiyah outcomes.

Afiyah Pulse Analytics · Insurers

Your work, connected.
Its performance in view.

Follow authorised member requests, document handovers and returned payer decisions in one reporting view.

01

Prepared performance KPIs

  • Authorised requests
  • Receipt confirmed
  • Decisions returned
  • Decisions outstanding
02

Request to decision

  • Authorised submissions
  • Payer receipt confirmed
  • Decision returned
03

Afiyah app-value scorecard

  • Approved document handovers
  • Receipt confirmations
  • Decisions linked to the journey

Proposed reporting features. Member permission and agreed access apply. Coverage decisions remain with the insurer; a submitted request is not an approval. Measures, access and integrations are agreed before activation.

Insurers & programmes · Annual value scenario

Clearer handovers. Measurable operating value.

Explore case administration effort and direct processing costs. Medical claims savings require separate evidence. Change the estimate inputs to fit your service.

Staff coordination capacity / year600 hoursTime released, not automatic payroll savings
Direct processing cost difference / yearUSD 3,921.03Non labour costs only; time value excluded
Net operating cost difference / yearEnter your quoteEnter your confirmed programme quote to compare net costs
Patient travel and waiting

240 eligible journeys avoided per year in this separate estimate.

220 hours / year160 driving + 60 waiting
Adjust your programme assumptions

Volume and operating effort

Patient travel and waiting

Capacity value: USD 9,802.59 per year at your entered hourly staff cost. This values released staff time; it is not added to cash cost avoidance or revenue.

Direct cost difference = tasks per month × active months × the change in direct non labour cost per task. Staff capacity is the time difference per task × tasks, shown separately. No medical claims or absenteeism savings are inferred.

Use the same baseline and period. Exclude displaced or merely rescheduled visits, duplicates, unpaid bills and existing patient follow ups from new patient counts. Annual first visit estimates assume distinct new people each month. Patient time is a separate scenario; avoid counting the same journey across partners. Necessary clinical care is retained.

Organization & provider subscriptions

Your people.
A tailored programme.

Subscriptions for businesses, providers and partners are quoted around your population, services, implementation and reporting needs. We’ll define what a useful result means for your programme.

Talk to us for a quote

For insurers & partners

Bring sponsored memberships, authorized cases and acknowledgement into a more coherent member experience.

Member scope, decisions and handoversTailored quoteContact us for your quote

Proposed programmes require agreed scope, market availability, permissions and verified integrations. A business subscription does not give an employer access to employees’ private health records.

Two people reviewing documents together beside a laptop

Your choices

Your health story.
Your choices stay yours.

A selected person, a clear purpose and your approval guide the next action.

Understand your controls
Afiyah
AfiyahYour choices

Clear roles. Your permission.

Selected person
The right private profile
Consequential sharing
Your approval first
Continuity
You can pause it
Control model · Read the service-specific scope.
Let’s talk

Let’s shape your Afiyah quote.

Share the people you support and what you want to connect. We’ll use your choices to shape the scope and the next conversation.

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0 / 500 characters. Please leave out medical information.
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Do not include medical records or personal health information.

Your programme is tailored to your organization. Scope, integration needs and pricing are agreed with you.
A diverse service team discussing requests and next steps around a shared laptop

Member service, connected

Every handover matters.
Keep the next step in view.

Follow authorised requests, acknowledgements and returned decisions without losing the person behind them.

Discuss member journeys
AfiyahAfiyah

From permission to a visible response.

Authorisation
Member-approved context
Handover
Receipt and open work
Response
Returned decision status

Coverage decisions remain with the insurer.

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