Context, chosen by the patient
Prepare selected documents and questions with explicit permission.
Afiyah for care teams
Before the visit.
After the visit.
Bring the patient’s chosen records and questions into a clearer visit. Keep confirmed appointments and agreed follow up connected around your own clinical systems, responsibilities and care team.
A connected programme, with clear boundaries
Personal support. A clear team role.
Your systems stay authoritative
Provider confirmation controls availability, fees and appointment status.
Follow up in the same story
Explore consent based sharing, acknowledge each handover and keep the agreed follow up visible to the appropriate care team.
Appointments & care
The right conversation.
A better prepared you.
Bring relevant records and questions into a clinic or video visit.
Explore connected care
AfiyahAppointments & care
Your next visit, prepared.
- Visit format
- In person or video
- Shared context
- Only what you approve
- Booking status
- Confirmed by the provider
Pulse Analytics
From app engagement to connected care.
See the appointments, completed visits and next steps that connect your services to a person’s Afiyah journey.
AfiyahPulse AnalyticsMONTHLY PERFORMANCE REPORT
30-day viewPatient access & continuity
visits linked through the app
28 of 36 confirmed appointments
22 of 28 completed visits
completed visits awaiting documentation
APP & SERVICE ACTIVITY
Visits completedCompleted visits by week
- Week 15
- Week 27
- Week 38
- Week 48
28 completed visits across this reporting month.
PARTICIPATION & FOLLOW THROUGH
Appointment to follow through
Confirmed appointments36 / 36
Visits completed28 / 36
Next step recorded22 / 36
The same 36 appointment cohort. Eight visits are upcoming or awaiting a completion update.
| Measure | Reported | Reporting basis |
|---|---|---|
| App linked appointments | 36 | A measurable connection from the member journey to your service. |
| Completed care encounters | 28 | Visit status returned to the connected journey. |
| Documented next steps | 22 | Agreed follow through remains visible after the visit. |
Final measures, access and integrations are agreed for your programme. These figures do not represent live partner results or measured health improvements. Patient approved context and agreed roles govern access. Clinical records, diagnosis and treatment decisions remain with the qualified care team.
Discuss your reporting needs
Care continuity
Beyond the appointment.
Through the next step.
Keep approved requests, partner receipts and outstanding work connected.
See how care connectsAfiyahCare continuity
Every handover has a status.
- 24
- Approved
- 19
- Received
- 5
- Awaiting receipt
External evidence · Doctors & clinics
Less booking friction. More usable capacity.
Published provider case studies show what connected scheduling achieved in specific clinical services.
AfiyahPulse AnalyticsBooking access and usable clinical capacity
External findings, not measured Afiyah results or forecasts.
- Website booking conversion Next Level Urgent Care
- 30% relative lift · website booking conversionSource: Zocdoc · Undated case studyVendor-published case study
- No-shows and cancellations Next Level Urgent Care
- 73% reduction · no-shows & cancellations combinedSource: Zocdoc · Undated case studyVendor-published case study
- Scheduling staff time saved Signature Dermatology
- 12+ scheduling staff hours saved / weekSource: Luma Health · Undated case studyVendor-published case study
- Last-minute slots recovered HeartPlace cardiology
- 31% of last-minute cancellations filledSource: athenahealth / Phreesia · 2023Vendor-published case study
Source, population & limits
Next Level Urgent Care; vendor report with analytics and booking changes. Not 30 percentage points or 30% revenue growth.
Texas urgent-care group; combined website scheduling, analytics and operational changes. Publisher explicitly says data were not independently verified.
Workflow dependency: Relevant to conversion design and connected availability; not revenue proof.
Vendor-published, provider-supplied case study
Source, population & limits
Next Level combined walk-in and online schedules. Vendor data are not independently verified; no-show-only effect is not supplied.
Texas urgent-care group; combined website scheduling, analytics and operational changes. Publisher explicitly says data were not independently verified.
Workflow dependency: Do not describe this as a reminder-only or no-show-only result.
Vendor-published, provider-supplied case study
Source, population & limits
Signature Dermatology; customised online appointment rules and EHR integration. Vendor-published time-saving figure.
Signature Dermatology, US; customised online scheduling and EHR integration. Call/time reporting period beyond weekly units not stated.
Workflow dependency: Relevant to replacing routine booking calls with genuine self-service.
Vendor-published case study
Source, population & limits
HeartPlace cardiology group; automated offers to clinically appropriate patients. Not 31% growth in all appointments.
HeartPlace, Texas; 60+ physicians and 30 clinics; smart scheduling introduced in 2021. Published January 5, 2023.
Workflow dependency: Requires live cancellations, eligibility rules and calendar write-back.
Vendor-partner case study
Published share of last-minute cancellations, not growth in all appointments. Source does not publish a historical series.
Findings reflect the original populations, services and technologies. Afiyah delivery requires separately agreed partner integrations and operating scope. Vendor reports are distinct from peer-reviewed research.
Afiyah Pulse Analytics · Care providers
Your work, connected.
Its performance in view.
See the appointments, completed visits and next steps that connect your services to a person’s Afiyah journey.
Prepared performance KPIs
- Confirmed appointments
- Visit completion
- Next step recorded
- Next steps outstanding
Appointment to follow through
- Confirmed appointments
- Visits completed
- Next step recorded
Afiyah app-value scorecard
- App linked appointments
- Completed care encounters
- Documented next steps
Proposed reporting features. Patient approved context and agreed roles govern access. Clinical records, diagnosis and treatment decisions remain with the qualified care team. Measures, access and integrations are agreed before activation.
Care providers · Annual value scenario
Recover capacity. See the contribution.
Model otherwise empty appointment slots, completed paid care and genuinely new patient first visits. Change the estimate inputs to fit your service.
Additional gross collections / yearUSD 17,644.66216 completed, paid visits or orders
Contribution before programme cost / yearUSD 10,822.06Variable and acquisition costs deducted; programme fee not entered
New patient first visits / year≈ 86First completed visits or orders only; deduplicate people
Staff coordination capacity / year300 hoursTime released, not automatic payroll savings
Direct processing cost difference / yearUSD 1,960.52Non labour costs only; time value excluded
Patient travel & waiting difference / year220 hours240 eligible journeys · 160 h driving + 60 h waiting
Adjust your programme assumptions
Volume and operating effort
Additional completed care or orders
Patient travel and waiting
Capacity value: USD 4,901.29 per year at your entered hourly staff cost. This values released staff time; it is not added to cash cost avoidance or revenue.
Gross collections = otherwise unused capacity × incremental fill rate × completed/paid rate × collected amount × active months. New patient or customer first visits/orders are a subset of those completions, not extra revenue. Contribution deducts the variable, acquisition and annual programme costs entered above; fixed costs and taxes are excluded.
Use the same baseline and period. Exclude displaced or merely rescheduled visits, duplicates, unpaid bills and existing patient follow ups from new patient counts. Annual first visit estimates assume distinct new people each month. Patient time is a separate scenario; avoid counting the same journey across partners. Necessary clinical care is retained.
Organization & provider subscriptions
Your people.
A tailored programme.
Subscriptions for businesses, providers and partners are quoted around your population, services, implementation and reporting needs. We’ll define what a useful result means for your programme.
For providers & care teams
Connect approved records, appointments, result handovers and follow up around your clinical workflows.
Systems, roles and care continuityTailored quoteContact us for your quoteProposed programmes require agreed scope, market availability, permissions and verified integrations. A business subscription does not give an employer access to employees’ private health records.
Pulse Analytics
Make the data meaningful.
Make the next step count.
Ready-made dashboards bring measures, history and accountable next steps together.
Explore Pulse AnalyticsAfiyahPulse Analytics
A complete performance picture.
- 24
- Care requests
- 19
- Receipts
- 79.2%
- Acknowledged
A healthier next step.Let’s explore it together.
MembersOrganizationsCare teams
One conversation.
A more connected possibility.
Let’s talk
Let’s shape your Afiyah quote.
Share the people you support and what you want to connect. We’ll use your choices to shape the scope and the next conversation.
Your programme is tailored to your organization. Scope, integration needs and pricing are agreed with you.
Care with continuity
Prepared before the visit.
Connected after it.
Bring patient-approved context, care requests and follow-up into the same working picture for your team.
Discuss your care workflowAfiyahThe person. The context. The next step.
- Prepare
- Relevant records and questions
- Coordinate
- Confirmed care requests
- Follow through
- Outstanding reviews
Clinical decisions remain with the treating professional.