AfiyahPulse Analytics
A complete performance picture.
- 24
- Care requests
- 19
- Receipts
- 79.2%
- Acknowledged
Pulse Analytics · By Afiyah
See what matters.
Know where to act.
Connected data. Performance intelligence.
A clearer next step for providers, employers and insurers.
Ready-made reporting previews. Your role, purpose and permissions shape the view.
01 · Understand
One clear performance picture.
Relevant KPIs, trends and scorecards show what happened across the programme or care pathway.
02 · Interpret
Insights with useful context.
Clear cohorts, reporting periods and source status help explain where attention is needed.
03 · Follow through
A next step you can review.
Sanad helps surface open work and prepare a response. Accountable people approve consequential actions.
Pulse Analytics
Make the data meaningful.
Make the next step count.
Ready-made dashboards bring measures, history and accountable next steps together.
Explore Pulse AnalyticsAfiyah app performance · Pulse Analytics
Afiyah in action.
Value you can follow.
From app engagement to completed care steps. See the records, routines and confirmed handovers that make Afiyah useful, with a performance view for each role.
Search reports, services and requests…
Good afternoon, team.
Clinic continuity
This monthApproved visit contextpatient permissions for selected records
In viewConsultations completedclinic encounters in this reporting month
ConnectedReview acknowledged11 of 14 completed consultations
Follow-throughReview receipts outstandingconsultations with acknowledgement open
Consultations by week
Consultations completed · Weekly overview
First week3
Latest week4
Period30 days
Consultation to review
Each stage, kept in view.
Consultations completed14 / 14
Review acknowledged11 / 14
Afiyah value scorecard
Measures with a clear basis.
- Patient approved context
- 18
- Completed consultations
- 14
- Acknowledged reviews
- 11
Read the reporting basis and evidence limits. These are not measured Afiyah results.
Connected journeys
See how the next step stays connected.
Consultations completed
Review acknowledged
Next for your team
Requests, handovers and follow-up.
review acknowledgements outstandingReview in the agreed workspace
Swipe to explore the dashboard
Explore app use and care continuity. Clinical outcomes and financial savings need their own verified evaluation.
Explore the external research and its limitsPrepared for your role
Different responsibilities.
A complete view for each.
Explore care continuity, workforce participation and member service. Each dashboard brings relevant measures, trends and open work together, with a next step for your review.
01 · Providers
Complete dashboard previewFrom appointment to follow through.
AfiyahPulse AnalyticsPatient access & continuity
App-linked care, from appointment to next step
- Confirmed visits
- 36 App-linked appointments
- Visits completed
- 28 Returned visit status
- Visit completion
- 77.8% 28 of 36 confirmed
- Next steps recorded
- 22 After completed visits
- Follow through
- 78.6% 22 of 28 completed visits
- Next steps open
- 6 Documentation outstanding
- Visits still pending
- 8 Upcoming or awaiting update
- Weekly completed
- 8 Week 4 of this reporting period
ConfirmedCompleted
| Measure | Actual | Basis | Status |
|---|---|---|---|
| Visit completion | 77.8% | 28 / 36 confirmed | 8 pending |
| Next step recorded | 78.6% | 22 / 28 completed | 6 open |
| Completed visits | 28 | Four-week total | Reported |
| Week 4 activity | 8 | Completed visits | Recorded |
Patient-approved context and agreed care-team roles govern access. Workflow measures do not establish recovery.
Dashboard figures are not measured Afiyah results. Final measures, access and integrations are agreed for each programme.
Workforce programme
Support your people.
Understand the programme.
See sponsored access become participation while private employee records stay private.
Explore workforce supportAfiyahWorkforce programme
Participation, with privacy.
- 1,200
- Invited
- 816
- Active members
- 68%
- Participation
Agentic analytics · From evidence to follow-through
Understand the signal.
Prepare a responsible next step.
A useful insight names the source, shows the reasoning and identifies who should review the next action. Explore the workflow for each partner role.
AfiyahPulse AnalyticsA completed visit should have a visible next step.
36Confirmed visits
28Completed visits
22Next steps recorded
Show the basis.
28 completed visits − 22 recorded next steps = 6 documentation items. The denominator is completed visits, not all appointments.
Reporting basis · Same defined cohort6 completed visits have no next step recorded.
Flag the open workflow for review. The observation does not establish its cause or a clinical outcome.
Put the next step with its owner.
Prepare the six-item documentation queue for the responsible care team. A team member reviews the source status and decides the appropriate follow-up.
Review required · No action executedObserve→Prepare→Human review→Confirmed response→Next review
Advanced agentic execution, predictive models and partner integrations require validation and an agreed implementation scope.
Source, cohort & reporting basis
A number is useful
when its meaning is clear.
Prepared metrics retain their reporting period, source and denominator. Access, activity, service completion and health outcomes remain distinct.
| Workspace | Measure | Value | Reporting population | How to read it |
|---|---|---|---|---|
| Providers | Visit completion | 77.8%28 of 36 confirmed | Confirmed appointments | Completion is distinct from recovery or treatment effectiveness. |
| Providers | Next-step follow-through | 78.6%22 of 28 completed visits | Completed visits | A recorded next step is documentation of the workflow. |
| Employers | Membership activation | 18677.5% of sponsored places | Sponsored places | Activation and ongoing participation use different denominators. |
| Employers | Monthly participation | 71.0%132 of 186 activated | Activated members | Programme aggregates do not expose private employee records. |
| Insurers | Receipt confirmation | 3685.7% acknowledged | Member-approved submissions | Receipt does not establish a coverage decision. |
| Insurers | Decision return | 86.1%31 of 36 acknowledged | Acknowledged requests | Any returned decision; approval is not assumed. |
A governed information path
From an authorised source to a reviewed action.
Chosen information
Selected records, permitted app activity or a member-approved request.
Confirmed status
A response from the system responsible for the appointment, result, dispensing or coverage.
Reporting context
Defined people, period, units, source status and agreed metric calculations.
Accountable follow-through
A proposed next step, an authorised reviewer and a returned response to inspect.
The complete KPI source library
Every figure.
Its original meaning.
All 41 findings from the 25 October 2026 report. Select an audience to inspect the published measure, evidence and delivery dependencies.
C01 · Website booking conversionZocdoc · Undated case study30% relative lift+
Next Level Urgent Care; vendor report with analytics and booking changes. Not 30 percentage points or 30% revenue growth.
Original population & period: Texas urgent-care group; combined website scheduling, analytics and operational changes. Publisher explicitly says data were not independently verified.
Delivery dependency: Relevant to conversion design and connected availability; not revenue proof.
Vendor-published, provider-supplied case study
Source: Zocdoc · Undated case studyCapturing same-day demand: Next Level Urgent Care increased booking conversion by 30%C02 · Daily patient volumeNexHealth · 202315% increase+
Access Healthcare, direct primary care; scheduling, forms and EHR sync. Vendor-published before/after account; reporting window unspecified.
Original population & period: Charleston, South Carolina, direct primary care practice; booking, forms and eClinicalWorks integration. June 13, 2023 listing; reporting window not stated.
Delivery dependency: Requires a functioning provider workflow and enough clinical capacity.
Vendor-published case study
Source: NexHealth · 2023Access Healthcare Switches to NexHealth and Gains 15% More PatientsC03 · No-shows and cancellationsZocdoc · Undated case study73% reduction, combined measure+
Next Level combined walk-in and online schedules. Vendor data are not independently verified; no-show-only effect is not supplied.
Original population & period: Texas urgent-care group; combined website scheduling, analytics and operational changes. Publisher explicitly says data were not independently verified.
Delivery dependency: Do not describe this as a reminder-only or no-show-only result.
Vendor-published, provider-supplied case study
Source: Zocdoc · Undated case studyCapturing same-day demand: Next Level Urgent Care increased booking conversion by 30%C04 · Scheduling staff time savedLuma Health · Undated case study12+ hours each week+
Signature Dermatology; customised online appointment rules and EHR integration. Vendor-published time-saving figure.
Original population & period: Signature Dermatology, US; customised online scheduling and EHR integration. Call/time reporting period beyond weekly units not stated.
Delivery dependency: Relevant to replacing routine booking calls with genuine self-service.
Vendor-published case study
Source: Luma Health · Undated case studySignature Dermatology Case StudyC05 · Inbound booking calls avoidedLuma Health · Undated case study100+ fewer calls each week+
Same Signature Dermatology deployment as C04; related outcomes, not independent proof or additive savings.
Original population & period: Signature Dermatology, US; customised online scheduling and EHR integration. Call/time reporting period beyond weekly units not stated.
Delivery dependency: Pair with C04 carefully; do not double-count the same staff benefit.
Vendor-published case study
Source: Luma Health · Undated case studySignature Dermatology Case StudyC06 · Additional monthly revenueLuma Health · 2026 publicationUS$10,000 monthly increase reported+
North Florida Women's Care; vendor customer-video title. Calculation and measurement window are not disclosed; not net profit.
Original population & period: Published March 5, 2026. Referrals and revenue figures are reported in the title; underlying measurement window and revenue calculation are not supplied on the page.
Delivery dependency: Limited financial disclosure; use in a sourced case-study section only.
Vendor-published customer video and title
Source: Luma Health · 2026 publicationHow North Florida Women's Care Increased Scheduled Referrals 25% and Revenue $10K MonthlyC07 · Last-minute slots recoveredathenahealth / Phreesia · 202331% of cancellations filled+
HeartPlace cardiology group; automated offers to clinically appropriate patients. Not 31% growth in all appointments.
Original population & period: HeartPlace, Texas; 60+ physicians and 30 clinics; smart scheduling introduced in 2021. Published January 5, 2023.
Delivery dependency: Requires live cancellations, eligibility rules and calendar write-back.
Vendor-partner case study
Source: athenahealth / Phreesia · 2023Cardiology practice optimizes scheduling to boost revenue with PhreesiaC08 · Referred patients scheduledLuma Health · 2026 publication25% increase+
North Florida Women's Care; reported increase in scheduled referrals, not a 25-percentage-point conversion improvement.
Original population & period: Published March 5, 2026. Referrals and revenue figures are reported in the title; underlying measurement window and revenue calculation are not supplied on the page.
Delivery dependency: Referral follow-up and completed bookings must be measured separately.
Vendor-published customer video and title
Source: Luma Health · 2026 publicationHow North Florida Women's Care Increased Scheduled Referrals 25% and Revenue $10K MonthlyVendor reports are distinct from peer-reviewed research. Related findings from one deployment are not independent studies or additive benefits. Financial values retain their original currency and definition.
Read the full published KPI report (PDF)The intelligence behind the report
More than a status update.
A connected review loop.
Pulse connects reporting with interpretation and a reviewable next step. Each additional intelligence layer needs its own data quality, evaluation and operating scope.
What happened?
Review defined KPIs, historical trends, service statuses and open work in a ready-made report.
What needs a closer look?
Inspect the source and cohort behind a change. Separate a possible explanation from established evidence.
What might be ahead?
Proposed workflow outlooks should state their horizon, assumptions and uncertainty, with validated model performance.
What could we do next?
Prepare a practical next-step proposal with its reasoning, owner and permission requirements.
What needs attention before the next review?
Surface an outstanding handover or participation gap, with an agreed route for review and escalation.
What changed after the response?
Use confirmed responses and subsequent observations to inform the next review, with a traceable change history.
A scoped implementation
Start with the decisions.
Verify the route to them.
Agree the reporting purpose and the responsible people before connecting information or activating a programme.
- 01
Agree the scope
Define the audience, population, decisions, metrics and permitted reporting purpose.
- 02
Verify the connections
Confirm system authority, available status updates, identity and person-specific permissions.
- 03
Validate the view
Reconcile counts and calculations; test role access, data handling and operating responsibilities.
- 04
Activate and review
Confirm the deployment and service scope, then review reporting quality and follow-through.
Are these live dashboards?
Published benchmarks use attributed external research and case studies. Dashboard figures do not represent live Afiyah results. Availability and activation depend on a verified, agreed implementation.
Can an employer see an employee’s health records?
Sponsored access and permitted aggregate programme reporting do not grant access to private employee records, readings or Sanad conversations. Reporting thresholds and permissions require agreement.
Does an insight make a clinical or coverage decision?
No. Accountable people review consequential actions. Clinical judgement stays with qualified professionals; coverage decisions remain with the insurer.
What information can be connected?
The permitted information and connection method are agreed for the programme. Selected records, app participation and returned partner statuses have different authority, processing and hosting scopes.
Hosting & data location
Local commitment.
A clear information flow.
Core health records, separate processing and accountable data governance.
Explore hosting & governanceAfiyahHosting & data location
Know where information goes.
- Core health records
- GCC hosting commitment
- Separate processing
- Service-specific scope
- Your information
- Published data choices
Governed intelligence
Useful access.
Clear boundaries.
Pulse is designed around what each role is entitled to see, with the person and permitted purpose in view.
Explore governance and trust- Providers
- Patient-approved context and care workflow status for the agreed care-team role.
- Employers
- Aggregate participation and programme performance. Sponsorship does not grant access to private health records.
- Insurers
- Member-approved handovers and returned request status. Coverage decisions remain with the payer.
Shape your Pulse view
Start with the decisions
you need to make.
Let’s agree the measures, reporting scope and responsible next steps that fit your programme.