Your intelligent companion
Talk it through with Sanad
Ask in Arabic or English. Explore a health question, prepare an action and return to the conversation as your needs change.
Meet Sanad
Your whole health. One intelligent platform.
Afiyah is a health and wellbeing app for you and your family. Bring records, lab results, medications, wellness plans and care together, with Sanad, your AI health companion, helping you understand what matters and follow through.
See how your health changes over time. Build routines around sleep, food, movement and mental wellbeing. Prepare appointments and keep follow-ups in view.
Sanad helps you stay ahead of the next step: a review that is due, a routine that needs adjusting or a reminder linked to your care plan. You decide what to share and approve the actions that matter.
Sanad explains and guides. Qualified professionals diagnose and treat.
Health, wellbeing and care
Understand your health.
Stay on top of your care.
From an unfamiliar result to a routine you want to improve, find the support that fits what you need today.
Records & results
Understand your records and results
Keep reports and prescriptions together. Read a plain-language explanation, retain the original and prepare questions for your clinician.
Explore records and results
Care, connected
Prepare your next appointment
Explore clinic or video care, bring the relevant records and questions, and follow your request through provider confirmation.
Explore appointments
Personal plans & Moments
Build a routine that fits
Turn goals for food, movement, sleep and stress into manageable actions, with a personal plan and short Afiyah Moments.
Explore wellness plans
Your wellbeing
Make room for how you feel
Check in on your mood, energy and everyday pressures. Find a useful activity or prepare to ask for further support.
Explore wellbeing
Your personal progress
Follow your progress
Review readings, completed actions and how you have been feeling. Use the pattern to decide what to keep or adjust.
Explore your health view
Family health records
Support the people you love
Keep each person's records, goals and sharing permissions separate while helping with their care.
Explore family support
Vitals & personal reflection
Connect readings with daily life
Bring supported device readings and home measurements alongside your routines, with dates and sources kept together.
Explore devices and vitals
Your day, with Afiyah
Find your own rhythm.
A little support, through your day.
Choose a moment. Make it yours.
Your timing, your choiceMove through the light
Your Health Overview
Your health today.
More life ahead.
Understand your overall health and wellbeing through your medical readings, physical health, mental wellbeing, sleep, activity and nutrition. Your Health Overview brings them together so you can explore each area, follow changes over time and see what needs your attention.
Sanad helps you turn that understanding into practical steps towards the life you want to live: longer, healthier and happier.
Your health & wellbeingi
Sample readings · fictional data
8Health & wellbeing areas
Select an area to explore
Where would you like to start?
Choose an area to see its readings, what they mean for you and your next step with Sanad.
Health that supports the life you enjoy
More energy
for the life ahead.
Use what you learn about your health to make room for what matters: moving with confidence, feeling well and staying connected to the people you love.
Explore your wellbeingAfiyahYour next chapterPut understanding into practice
- Know your starting point
Readings and reflections, together
- Choose a manageable action
A step that fits your day
- Review how it fits
Keep what helps; adjust what does not
Sanad in action
See how the pieces
come together.
Watch Sanad connect a health report, a personal plan, care and follow-up in one conversation.
Concept film · Partner-dependent services
Chapter 1 of 7Your report
Connected services require verified integrations and your approval.
Ever opened your results… and wondered, what now?
Wouldn’t it help to have your care and wellbeing connected around you?
Afiyah introduces Sanad. Your healthcare and wellness companion.
Monday · Your new report
Sanad: Hey, Lina. Good to see you. Your report’s here. Want to have a look together?- Lina: Hi! Yes, please. I’ve been wondering what it means.
- Sanad: Hmm… okay. Let’s look together. So, most are in this lab’s range. The lab has flagged your ferritin as low.
- Sanad: A doctor can check what’s behind that low result.
- Lina: That would help. I get about ten minutes at lunch. And next week’s packed with meetings.
Monday · A lighter week ahead
Sanad: Hmm… ten minutes at lunch, and a busy week ahead. Your usual routine may be harder to keep. What if we make a lighter plan now?- Lina: Yes. Something I can actually keep up with.
- Sanad: Okay. How about a nudge for lunch… a short walk, when it fits… and a breathing Moment after meetings? We can keep it simple. Want me to save it and check in next week?
- Lina: Yes, save it. That sounds doable.
- Sanad: All right… that’s saved. And about your report, there’s a video visit at six thirty today. Want me to book it and share just that report?
- Lina: Yes, go ahead.
- Sanad: Okay, you’re booked in. The clinic’s confirmed your visit.
After your appointment
Lina: The appointment went well. I’ve got a prescription now.- Sanad: Oh, good. I’m glad it went well. Shall I send the prescription to your pharmacy, and your claim papers to the insurer?
- Lina: Please. And can they deliver it?
The next day · At home
Sanad: Morning, Lina. Your pharmacy has marked the delivery complete. Did everything arrive all right?- Lina: Yes, everything’s here. Thanks for checking. Could we try that breathing Moment now?
- Sanad: Of course. We can slow down for a moment. Let your shoulders soften. An easy breath in… and gently out.
- Lina: Ah… that’s better.
Next week · Your chosen review
Sanad: Hey, Lina. How did that shorter routine go this week?- Lina: Better, but evenings are still difficult.
- Sanad: Ah… evenings are still hard. Would lunchtime work better for your Moment? I can show you that change, and we could check in Thursday. How does that sound?
- Lina: Yes, that works for me.
- Sanad: Okay, that’s saved. A lunchtime Moment, and we’ll check in Thursday.
Support that stays connected
From a result
to a routine you can follow.
Your report, care conversation, plan and follow-up belong together. Afiyah keeps each step connected so you can see what has happened and what comes next.
Understand the result
Read a clear explanation with the original report beside it. Prepare the questions you want to ask your clinician.
AfiyahYour health record
Checkup report.pdfOriginal document retained
Source and lab rangeKept together
Questions for your clinicianReady to review
Your next step: a clearer care conversation
Make the plan practical
Bring agreed care instructions and everyday goals into a routine that fits your time, preferences and ability.
AfiyahYour daily plan
A calmer evening
Prepare tomorrow’s lunchFamiliar food. One less decision.
Make room to wind downAt a time that works for you
Draft plan · Yours to review
Prepare for the visit
Keep the relevant report and questions together for a clinic or video appointment. Review what you want to share.
AfiyahYour visit preparation
In personOn video
- Your selected report
- Your questions, saved together
- Share only with this clinician
Ready for your approval
Keep track after care
Follow an approved pharmacy request, its status and the reminders you choose, alongside the care plan.
AfiyahAfter your consultation
- Request sharedWith your permission
- Pharmacy confirmedPartner response received
- Receipt checkWaiting for your confirmation
Your chosen reminder stays with the plan
Review what helped
Look at what you completed and how the week felt. Keep what works and adjust what does not.
AfiyahYour weekly review
How did your week feel?
More manageable
Your check-ins5 of 7 days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Keep or adjust the next step together
01 / 05Swipe to follow the journey
Care depends on participating partners and confirmed responses. Diagnosis and prescribing remain with qualified professionals.
Everyday support
A busy week.
A plan that still fits.
A late meeting or a difficult morning can change your day. Sanad helps you review the routine, choose a smaller step and keep the goal in sight.
Explore personal plansSanadA little support. A clearer next step.
“Can we make it fit my week?”
Let’s make it manageable.
A 10-minute walkAfter lunch · A time that worked for you
Research and practical value
Understand the evidence.
Explore the value.
Explore published research on care access, healthier habits and time. Use your own inputs to estimate what a more connected care journey could mean for you or your organisation.
25 cards · Swipe, scroll or use the arrows to explore.
Earlier appointments
Independent study14days sooner
Median per completed appointmentPatients who accepted a cancelled slot were seen earlier than their original appointment date.
UCSF · 5,399 completed visits · June 2022 to March 2023Read the researchStudy details & limits
Retrospective US study of Fast Pass, compared with each original appointment date. This is earlier calendar access, not minutes saved in a waiting room. Uptake differed by demographic and language group. It does not establish an Afiyah effect or guaranteed earlier access.
Travel avoided for a visit
Independent study2.9hours of travel avoided
Estimated average per video visitVideo visits replaced a return car journey in a Florida specialist cancer care study.
11,688 patients · 25,496 visits · April 2020 to June 2021Read the researchStudy details & limits
Single centre economic evaluation. Travel was modeled from patient routes, not timed. A specialist cancer population can travel much farther than primary care patients. Digital care must be appropriate; an examination or test may still need a visit.
Fewer trips for medicine
Independent study90minutes of travel avoided
Median per patient · 7 month study totalHospital medicine deliveries replaced trips to collect prescriptions. The estimate adds up each patient’s avoided journeys during the study.
912 patients · Spain · July 2020 to January 2021Read the researchStudy details & limits
The median estimated travel time avoided was 90 minutes per patient across July 2020 to January 2021. This is not per delivery, month or year. The hospital programme served 912 patients with 2,536 deliveries. Car journey estimates used Google Maps; these are not measured travel times or Afiyah results.
Indirect patient costs
Independent study$147 to 186estimated indirect savings
Average in US dollars per video visitThe model combined avoided driving costs and the monetary value of time in specialist cancer care.
US dollars · Cancer care · Two mileage cost modelsRead the researchStudy details & limits
Estimated savings were $147.4 to $186.1 per telehealth visit. They include vehicle expenses and valued productivity, not a cash refund. Patient devices and internet were excluded. These historical US estimates are not Afiyah savings or a local price comparison.
Appointment follow through
Independent study14%higher attendance
Relative increase · reminders vs nonePatients sent SMS reminders were more likely to attend scheduled appointments. Trial follow up periods varied.
Cochrane · Seven comparison trials · 5,841 participantsRead the researchStudy details & limits
The 2013 review pooled attendance risk ratio 1.14, with 95% confidence interval 1.03 to 1.26. This is a relative change, not 14 percentage points. Trials and settings varied; evidence was moderate quality. Reminders do not prove downstream clinical benefit or Afiyah effectiveness.
Booking beyond office hours
Independent study29.5%of bookings outside office hours
354 of 1,201 self scheduling actionsParents could book well child visits beyond usual staff scheduling hours. This is a share of bookings, not a monthly growth rate.
Mayo Clinic · 1,201 actions · February 2019 to February 2020Read the researchStudy details & limits
A 13 month Mayo Clinic study found 354 of 1,201 self scheduling actions occurred outside normal staff hours. The 29.5% calculation excludes cancellation actions. Children were aged 2 to 12. This is not 29.5% more patients or revenue; no show differences were not statistically significant.
Time spent on an in person visit
Independent study121minutes spent per visit
Historical average · travel + clinic time37 minutes travelling and 84 minutes in the clinic. This measures time spent, not the amount that digital care would save.
US adults · National survey · 2003 to 2010Read the researchStudy details & limits
Descriptive historical baseline, not a digital versus in person comparison. Clinic time includes clinical care and other tasks, not waiting alone. Necessary consultation time is valuable care and must not all be counted as time saved. This is not current GCC data.
Value of filled appointments
Independent study$3mestimated professional fee value
US dollars · 9 month study totalEstimated professional fees for appointments filled through a self rescheduling tool at UCSF. This is not net additional revenue or profit.
UCSF · Retrospective study · June 2022 to March 2023Read the researchStudy details & limits
The study estimated professional fee value of scheduled visits over nine months. Some appointments may have been filled anyway, so the authors do not establish true net new revenue. This must not be multiplied into an Afiyah annual revenue claim. Incremental activity, local collected fees and delivery costs need separate measurement.
Your personal year
Editable annual estimate16hours potentially saved / year
Monthly use · One person12 suitable video visits and 12 separate medicine collections replaced in one year. Necessary in person care stays in the picture.
Editable inputs · Not measured Afiyah savingsAdjust your yearly estimateInputs and limits
- Transport difference
- USD 114.36 / year
- One annual membership
- USD 78.69
- After membership cost
- USD 35.67 / year
A higher use scenario: one eligible video visit and one separate medicine collection per person each month, 12 of each per year. Each family member uses the same assumptions. These are not typical usage or measured results. Per visit: 40 minutes return travel and 15 minutes net waiting avoided. Per separate pharmacy collection: 25 minutes avoided. Clinic transport is USD 8.17, pharmacy transport USD 4.08 and delivery USD 2.72. Membership cost is deducted once. Other care fee differences are excluded; enter them in the calculator. Time is not converted to cash or added to transport savings. Your result can be lower or negative.
Your family’s year
Editable annual estimate64hours potentially saved / year
Monthly use · Four people48 suitable video visits and 48 separate medicine collections replaced in one year. Necessary in person care stays in the picture.
Editable inputs · Not measured Afiyah savingsAdjust your yearly estimateInputs and limits
- Transport difference
- USD 457.45 / year
- Ever annual membership
- USD 242.07
- After membership cost
- USD 215.38 / year
A higher use scenario: one eligible video visit and one separate medicine collection per person each month, 12 of each per year. Each family member uses the same assumptions. These are not typical usage or measured results. Per visit: 40 minutes return travel and 15 minutes net waiting avoided. Per separate pharmacy collection: 25 minutes avoided. Clinic transport is USD 8.17, pharmacy transport USD 4.08 and delivery USD 2.72. Membership cost is deducted once. Other care fee differences are excluded; enter them in the calculator. Time is not converted to cash or added to transport savings. Your result can be lower or negative.
Organizations
Editable annual estimateUSD 2,352.62direct processing cost difference / year
Annual estimate · OrganizationsPotential reduction in direct administration costs. This does not estimate medical claims savings or reduced sick leave.
Programme price not entered · Your assumptionsAdjust this programme estimateInputs and limits
- Coordination capacity
- 360 hours / year
- Patient travel and waiting
- 220 hours / year
12 active months, 360 coordination tasks a month, 12 minutes reduced to 7 per task, and direct non labour costs reduced from USD 1.09 to USD 0.54 per task. Annual programme fees must still be deducted. Released staff time is capacity, not automatic payroll savings. New patient or customer counts are a subset of completions, not additional revenue. Deduplicate people and journeys, exclude displaced activity and use your own baseline. Do not add overlapping estimates together.
Employers
Editable annual estimateUSD 1,960.52direct processing cost difference / year
Annual estimate · EmployersPotential reduction in direct administration costs. This does not estimate medical claims savings or reduced sick leave.
Programme price not entered · Your assumptionsAdjust this programme estimateInputs and limits
- Coordination capacity
- 300 hours / year
- Patient travel and waiting
- 220 hours / year
12 active months, 300 coordination tasks a month, 12 minutes reduced to 7 per task, and direct non labour costs reduced from USD 1.09 to USD 0.54 per task. Annual programme fees must still be deducted. Released staff time is capacity, not automatic payroll savings. New patient or customer counts are a subset of completions, not additional revenue. Deduplicate people and journeys, exclude displaced activity and use your own baseline. Do not add overlapping estimates together.
Insurers & programmes
Editable annual estimateUSD 3,921.03direct processing cost difference / year
Annual estimate · Insurers & programmesPotential reduction in direct administration costs. This does not estimate medical claims savings or reduced sick leave.
Programme price not entered · Your assumptionsAdjust this programme estimateInputs and limits
- Coordination capacity
- 600 hours / year
- Patient travel and waiting
- 220 hours / year
12 active months, 600 coordination tasks a month, 12 minutes reduced to 7 per task, and direct non labour costs reduced from USD 1.09 to USD 0.54 per task. Annual programme fees must still be deducted. Released staff time is capacity, not automatic payroll savings. New patient or customer counts are a subset of completions, not additional revenue. Deduplicate people and journeys, exclude displaced activity and use your own baseline. Do not add overlapping estimates together.
Care providers
Editable annual estimateUSD 17,644.66additional gross collections / year
Annual estimate · Care providersPotential value from otherwise unused capacity that becomes completed, paid care or orders. Gross collections are not profit.
Programme price not entered · Your assumptionsAdjust this programme estimateInputs and limits
- Coordination capacity
- 300 hours / year
- New patient first visits
- ≈ 86 / year
- After variable and acquisition costs
- USD 10,822.06 / year
12 active months, 300 coordination tasks a month, 12 minutes reduced to 7 per task, and direct non labour costs reduced from USD 1.09 to USD 0.54 per task. 100 otherwise unused slots or eligible orders per month, 20% incremental fill, 90% completed and paid, USD 81.69 collected per completion, USD 27.23 variable cost, 40% first visits or orders and USD 10.89 acquisition cost per new person. Annual programme fees must still be deducted. Released staff time is capacity, not automatic payroll savings. New patient or customer counts are a subset of completions, not additional revenue. Deduplicate people and journeys, exclude displaced activity and use your own baseline. Do not add overlapping estimates together.
Doctors & clinics
Editable annual estimateUSD 8,822.33additional gross collections / year
Annual estimate · Doctors & clinicsPotential value from otherwise unused capacity that becomes completed, paid care or orders. Gross collections are not profit.
Programme price not entered · Your assumptionsAdjust this programme estimateInputs and limits
- Coordination capacity
- 180 hours / year
- New patient first visits
- ≈ 52 / year
- After variable and acquisition costs
- USD 5,611 / year
12 active months, 180 coordination tasks a month, 12 minutes reduced to 7 per task, and direct non labour costs reduced from USD 1.09 to USD 0.54 per task. 60 otherwise unused slots or eligible orders per month, 20% incremental fill, 90% completed and paid, USD 68.07 collected per completion, USD 20.42 variable cost, 40% first visits or orders and USD 10.89 acquisition cost per new person. Annual programme fees must still be deducted. Released staff time is capacity, not automatic payroll savings. New patient or customer counts are a subset of completions, not additional revenue. Deduplicate people and journeys, exclude displaced activity and use your own baseline. Do not add overlapping estimates together.
Hospitals
Editable annual estimateUSD 58,815.52additional gross collections / year
Annual estimate · HospitalsPotential value from otherwise unused capacity that becomes completed, paid care or orders. Gross collections are not profit.
Programme price not entered · Your assumptionsAdjust this programme estimateInputs and limits
- Coordination capacity
- 600 hours / year
- New patient first visits
- ≈ 130 / year
- After variable and acquisition costs
- USD 33,877.74 / year
12 active months, 600 coordination tasks a month, 12 minutes reduced to 7 per task, and direct non labour costs reduced from USD 1.09 to USD 0.54 per task. 200 otherwise unused slots or eligible orders per month, 20% incremental fill, 90% completed and paid, USD 136.15 collected per completion, USD 54.46 variable cost, 30% first visits or orders and USD 10.89 acquisition cost per new person. Annual programme fees must still be deducted. Released staff time is capacity, not automatic payroll savings. New patient or customer counts are a subset of completions, not additional revenue. Deduplicate people and journeys, exclude displaced activity and use your own baseline. Do not add overlapping estimates together.
Labs & diagnostics
Editable annual estimateUSD 8,822.33additional gross collections / year
Annual estimate · Labs & diagnosticsPotential value from otherwise unused capacity that becomes completed, paid care or orders. Gross collections are not profit.
Programme price not entered · Your assumptionsAdjust this programme estimateInputs and limits
- Coordination capacity
- 240 hours / year
- New patient first visits
- ≈ 86 / year
- After variable and acquisition costs
- USD 4,352.35 / year
12 active months, 240 coordination tasks a month, 12 minutes reduced to 7 per task, and direct non labour costs reduced from USD 1.09 to USD 0.54 per task. 100 otherwise unused slots or eligible orders per month, 20% incremental fill, 90% completed and paid, USD 40.84 collected per completion, USD 16.34 variable cost, 40% first visits or orders and USD 10.89 acquisition cost per new person. Annual programme fees must still be deducted. Released staff time is capacity, not automatic payroll savings. New patient or customer counts are a subset of completions, not additional revenue. Deduplicate people and journeys, exclude displaced activity and use your own baseline. Do not add overlapping estimates together.
Pharmacies
Editable annual estimateUSD 7,057.86additional gross collections / year
Annual estimate · PharmaciesPotential value from otherwise unused capacity that becomes completed, paid care or orders. Gross collections are not profit.
Programme price not entered · Your assumptionsAdjust this programme estimateInputs and limits
- Coordination capacity
- 300 hours / year
- New customer first orders
- ≈ 54 / year
- After variable and acquisition costs
- USD 1,323.35 / year
12 active months, 300 coordination tasks a month, 12 minutes reduced to 7 per task, and direct non labour costs reduced from USD 1.09 to USD 0.54 per task. 100 otherwise unused slots or eligible orders per month, 20% incremental fill, 90% completed and paid, USD 32.68 collected per completion, USD 25.87 variable cost, 25% first visits or orders and USD 2.72 acquisition cost per new person. Annual programme fees must still be deducted. Released staff time is capacity, not automatic payroll savings. New patient or customer counts are a subset of completions, not additional revenue. Deduplicate people and journeys, exclude displaced activity and use your own baseline. Do not add overlapping estimates together.
Movement & longevity
Independent study31%
Relative association · study follow up variedLower mortality risk associated with activity equivalent to 150 minutes a week, compared with inactivity.
Observational review · 94 cohortsRead the researchStudy details & limits
Garcia et al., 2023. Across 196 articles, the relative risk at 8.75 marginal MET hours per week was 0.69 (95% CI 0.65 to 0.73). Follow up periods varied. This association cannot establish causation or predict how long an individual will live.
Walking & blood pressure
Independent study4.1mmHg
After walking programmes · average 15 weeksLower systolic blood pressure on average with walking programmes, compared with no intervention.
Cochrane · 73 trials · 5,060 adultsRead the researchStudy details & limits
The 2021 review found a mean difference of 4.11 mmHg lower systolic pressure (95% CI 3.01 to 5.22 lower), with moderate certainty. The average programme lasted 15 weeks; participants and programme lengths varied. A study average is not a personal target or a substitute for prescribed treatment.
Mindfulness & anxiety
Independent studySmallimprovement
Anxiety symptoms · assessed at 8 weeksStructured mindfulness programmes improved anxiety symptoms after eight weeks versus active comparison groups.
JAMA Internal Medicine · 47 trials reviewedRead the researchStudy details & limits
Goyal et al., 2014. The anxiety effect size was 0.38 (95% CI 0.12 to 0.64), not 38%. Adults had clinical conditions or stressors. Programmes involved teachers in person; remote audio or video alone was excluded. This finding does not validate Afiyah Moments.
Diabetes prevention
Independent study58%
Relative reduction · average 2.8 year follow upLower diabetes incidence with intensive lifestyle support in adults with elevated glucose, versus placebo and standard advice.
DPP · 3,234 adults · Average 2.8 yearsRead the researchStudy details & limits
The 2002 Diabetes Prevention Program measured a relative reduction of 58% (95% CI 48 to 66). Incidence was 4.8 versus 11.0 cases per 100 person years. The programme included intensive support, a 7% weight loss goal and 150 minutes of weekly activity. This applies to the studied high risk population, not every user.
Nutrition & blood pressure
Independent study8.9mmHg
Average difference · 30 day sodium phasesLower systolic blood pressure with a low sodium DASH diet than with a high sodium control diet.
DASH Sodium · 412 adults · Controlled mealsRead the researchStudy details & limits
The 2001 trial studied adults with above optimal blood pressure or stage 1 hypertension. Each sodium phase lasted 30 days. The difference was 8.9 mmHg (95% CI 6.7 to 11.1 lower). Meals were supplied. This combines diet and sodium changes; it must not be added to the walking estimate.
Therapy for insomnia
Independent study19minutes
Average after treatment · course lengths variedLess time to fall asleep after cognitive behavioural therapy for insomnia in person, compared with inactive controls.
Annals · 20 trials · 1,162 adultsRead the researchStudy details & limits
Trauer et al., 2015. The pooled improvement after treatment was 19.03 minutes (95% CI 14.12 to 23.93). Course lengths varied. Adults had chronic insomnia without the excluded medical or psychiatric comorbidities. This is evidence for clinical CBT for insomnia, not ordinary sleep tips or an untested app plan.
Support to stop smoking
Independent study2.2×
Verified quitting rate · assessed at 6 monthsThe rate of verified quitting at six months with a tailored text support programme, compared with unrelated texts.
Lancet · 5,800 UK smokers wanting to quitRead the researchStudy details & limits
The 2011 txt2stop trial found verified continuous abstinence of 10.7% versus 4.9%. Relative risk was 2.20 (95% CI 1.80 to 2.68); the absolute difference was 5.8 percentage points. This result belongs to that particular smoking cessation intervention, not motivational messages generally or Sanad.
What could this mean for your journey?
Estimate time and value Explore travel, waiting and pharmacy trips, or how genuinely recovered appointments could create value for a provider.
Afiyah for healthcare providers
See your performance.
Know where to focus.
Connect the patient journey with the work of running care. Pulse Analytics brings performance into view; Sanad for Providers helps your team understand the changes and prepare what to do next.
For healthcare providers01 · Pulse Analytics for providers
Pulse Analytics
Track patients served, completed appointments, no-shows, schedule fill, follow-ups and financial performance. Review trends with a clear definition behind each measure.
Pulse Analytics
30-day reviewYour practice, at a glance.
Care delivery · Capacity · Revenue cycle
- Patients served Distinct patients seen
- Appointments completed 288 of 320 booked appointments
- No-show rate 16 missed · 320 booked
- Schedule fill 320 booked · 400 available slots
- Follow-up completion 126 completed · 150 due
- Payments collected
- k USD Same reporting cohort
- Net collection rate Collections ÷ allowable charges
- Receivables outstanding
- k USD All open invoices at period end
BookedCompleted
- Up to 30 days
- 4,357USD
- Over 30 days
- 2,178USD
Ageing covers the full open balance, including earlier billing periods.
About these numbers
These figures demonstrate the report design. They are not measured Afiyah or customer results. Live reporting requires approved scheduling, billing and follow-up data.
USD equivalents use the fixed website reference: USD 1 = AED 3.6725. This is not a live exchange-rate feed.
- No-show rate
- Missed appointments ÷ all booked appointments. Cancellations are tracked separately.
- Schedule fill
- Booked appointments ÷ available slots; no-shows are not deducted.
- Follow-up completion
- Follow-ups recorded complete ÷ follow-ups due in the period.
- Net collection rate
- Collections ÷ (charges − contractual adjustments), for the same billing cohort.
- Receivables
- All unpaid invoice balances at period end. Age buckets include earlier periods.
02 · Sanad for Providers
Sanad for Providers.
Your management companion.
Turn performance data into a management brief: what improved, what needs attention and which action your team should review. Give open work an owner and follow its progress.
- Sanad in the Afiyah app
- Personal health and wellbeing.
- Sanad for Providers
- Business performance and care operations.
For the people running careMore clarity for your team. More focus on what matters.
Sanad for Providers
Provider admin workspace
Give me the management brief.
Sanad
More visits completed. Room to grow.
Completed visits are up 10.8% compared with the previous review. Your schedule still has unfilled slots, so review demand and availability together before expanding it.
Suggested next stepCheck demand against available capacity.
Bring open slots and appointment patterns into the next operations review.
Prepared for your review
For the next operations review: compare demand with unfilled appointment slots, review confirmation and reminder workflows, and agree who will own the next action.
Personal health support in the Afiyah app. Operational and financial insights for authorised provider teams.
Connected devices
Every workout belongs
in your health story.
Bring supported activity readings into Afiyah and follow them alongside your wellbeing, routines and goals. A run, ride or swim becomes part of a view you can return to.
Explore connected devicesAfiyah · ActivityRunning
Every run. In perspective.
34active min
- 6,840
- recorded steps
- 238
- active kcal
Activity over seven sessions
Compatible devices and permissions required. Available readings vary by device.
Your information. Your choices.
Personal health
deserves clear controls.
Know who can see a record, what Sanad may use and which actions need your approval. Keep your family's support connected while respecting each person's privacy.
Explore privacy and trust
Privacy & family choicesA private profile for each person
A family membership keeps records and permissions separate. Sharing a membership does not automatically share health information.
1Selected person2Specific permission
Explore family permissions
Security & accessAccess with a defined purpose
Access depends on the person's identity, role and current permission for the information they need.
1Identity2Current authority
See the access safeguards
Hosting & data locationUnderstand how data is used
Read how health records are stored and how connected services process information. Review the choices available to you.
1Core record storage2Separate processing
Understand the hosting commitmentResponsible AI & clinical reviewKeep the original source
Return to the report behind an explanation and raise questions when something is unclear.
1Original source2Defined review scope
Read the clinical scope
Governance & partner boundariesKnow who makes the decision
You approve relevant sharing and care requests. Qualified professionals make clinical decisions; partners confirm their services.
1Your approval2Partner confirmation
See how responsibilities connect
Data protection & your rightsExercise your data rights
Request access, a copy, a correction or deletion through a verified process, with the applicable response times explained.
1Your choices2Verified request
Understand your data rights
Cybersecurity & responseGet help with a concern
Find a clear route to report a privacy, security or product issue and ask for it to be reviewed.
1Report a concern2Assess and respond
Report a security concern01 / 07 Privacy & family choices
Explore Afiyah
Find the part
that matters to you.
Take a closer look at the features that support your health, wellbeing and care.
Meet SanadSanad
Understand, plan and follow through with your AI companion.
Meet Sanad
Records & lab resultsRecords and results
Keep documents together and understand the information inside them.
Explore records and results
Appointments & follow-upAppointments
Prepare a clinic or video visit with the right information.
Explore appointments
Medicine & home deliveryMedication support
Keep prescription information, approved requests and follow-up together.
Explore medication support
Insurance & coverageInsurance support
Keep authorised requests, documents and insurer responses in view.
Explore insurance support
Wellness plans & MomentsWellness plans and Moments
Build a practical routine and find a short activity for your day.
Explore wellness plans
Wellbeing & check-insWellbeing and check-ins
Reflect on how you feel and find support that fits.
Explore check-ins
Devices & vitalsDevices and vitals
Review supported readings alongside your daily life.
Explore connected devices
Family & caregiversFamily support
Help loved ones while keeping each person's information separate.
Explore family support
Pulse Analytics & partnersFor providers and partners
Connect patient journeys, reporting and management priorities.
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Family health
Keep your family’s care on track.
Help the people you love keep track of records, appointments and follow-up, with separate profiles and sharing permissions that respect each person's privacy.
Explore family supportAfiyahFamily health
Support together. Keep records separate.
- Health profiles
- Separate for each person
- Sharing
- Specific purpose and permission
- Family support
- Appropriate authority